- It is crucial for every business to have a good website. However small local business owners may have limited understanding about website features and best practices.
- Testimonials from past customers are a great way to help convince a potential buyer and Increased Sales.
- Reviews helps to improve Consumer Engagement and loyalty.
- Customer reviews or testimonials are very important from the business perspective particularly when you need new customer leads.
- Show and Share positive customer reviews, then chances of getting more customers based on the review.
- Make it a regular process to get reviews from customer once your serve product or services to customers.
- Ask few carefully planned questions or send survey questions to customer and get the review or feedback.
- Organize campaign and events invite customers and new people and get as many feedbacks or testimonials as possible.
- Try to respond to reviews particularly negative reviews and justify and give correct response to the same without any delay.
- Create carefully planned content and share with customers
- Send good messages to customers who leave positive or good feedback.
- Register and use online review sites like Yelp, Google Maps, facebook, web wiki etc, who play crucial role in determining the success of businesses.
- Good star ratings, the total number of reviews, and basic business info bring in Prospective buyers and make business decision.
- Do provide excellent service, good reviews will outweigh the bad ones.
- Reviews build reputation and branding for your organization and turn into an asset.
